There’s no need to set up systems yourself.

RWA Psychology uses Zanda, a modern practice management platform with thoughtfully designed workflows already in place. This includes custom templates, Medicare tracking, automated appointment reminders, and streamlined administrative processes that support both clinicians and clients.

Clinicians can integrate their individual Zanda accounts with the RWA system, allowing our reception team to manage bookings, changes, and client communication on your behalf. This helps create a smooth experience for clients while reducing administrative load and allowing clinicians to stay focused on clinical work.

The practice also provides high-speed Wi-Fi, printing and electronic fax facilities, and secure systems to support day-to-day practice needs.

RWA Psychology operates on a clear and straightforward licence model.

This is your business, and your clients pay you. Rather than percentage splits or complex fee structures, clinicians pay one simple monthly licence fee to cover the services and infrastructure provided by RWA.

There are no surprises, no fluctuating deductions, and no need to track percentages of your earnings. Your income remains your own, while the licence fee provides access to the practice environment, systems, reception support, and the broader infrastructure that supports your work at RWA Psychology.

It’s a model built on transparency, autonomy, and respect for the professional independence of clinicians.

Reception support is available Monday to Friday to assist with the day-to-day administrative needs of the practice.

Our reception team warmly greets clients and manages phone and website enquiries, client intake, appointment bookings, confirmations, rescheduling and cancellations, payments, and Medicare rebates. They also liaise with GPs and other referrers, supporting smooth communication and continuity of care.

This structure allows clinicians to focus fully on their clients and clinical work, knowing the administrative side of practice is well supported.

RWA Psychology has a strong presence in the community, with client enquiries coming through our website as well as trusted GP and professional referral relationships.

For clinicians who are open to seeing new clients, these enquiries can provide a helpful starting point or gentle support in building a caseload. At the same time, clinicians are encouraged to continue developing their own professional identity and referral networks, with RWA’s pathways designed to complement and support individual practice growth

Clinicians at RWA Psychology have the flexibility to choose how they align with the practice’s brand while maintaining their own professional identity. You may work under the RWA Psychology name, benefiting from its established reputation and cohesive presentation, or operate under your own branding.

Each clinician has an individual profile on the RWA Psychology website. If you have your own website or professional online presence, this can be linked directly from your RWA profile, allowing clients and referrers to access more information about your work if they wish.

Clinicians may also choose to use an @rwa email address and RWA letterheads, or continue with their own branding and materials. The aim is to support a professional presence that feels authentic and aligned with your values and stage of practice.

The practice has been carefully designed to feel warm, inviting, and professional.

The waiting room offers a calm and welcoming environment for clients, setting the tone for a thoughtful and contained therapeutic experience. Each consulting room is designed to promote comfort for both clinician and client, supporting focus, ease, and a sense of safety in clinical work.

The practice also includes a staff kitchen and breakout space for clinicians to pause and recharge between sessions, internal gender-neutral bathrooms, dedicated storage areas, and cohesive, tasteful design throughout. All spaces are intentionally planned to support both client care and clinician wellbeing.

Rooms are available on a half-day or full-day basis, across weekdays and weekends, allowing flexibility in how you structure your work week.

The practice has four consulting rooms available. Three are set up for individual or couple work, and one larger room has capacity for family sessions and small group work. This allows flexibility across different modalities, client groups, and ways of working.

The practice uses a secure door-code system to manage access outside of reception hours.

When reception is not present, clients enter using a unique code, ensuring access is limited to scheduled appointments only. This supports privacy and safety while allowing flexibility for evening or weekend sessions..